CUSTOMER CARE
Delivery & Shipping
Delivery details for your beauty essentials, all in one place.
Free UK delivery on orders over £24.00
Free EU delivery on orders over £45.00
Processing time. All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Tracking. You'll receive a shipping confirmation email with your tracking number once your order ships. Tracking becomes active within 24 hours.
Shipping & returns
You'll receive a shipment confirmation email with your tracking number as soon as your order ships. Tracking becomes active within 24 hours.
Delivery times are estimates rather than guarantees. If your order is taking longer than expected, get in touch with our customer care team and we'll look into it for you.
Orders shipped outside the UK may be subject to customs fees or import duties charged by your local authorities. Hollywood Browzer is not responsible for these charges, and we're unable to predict the amount as it varies by country.
Hollywood Browzer is not liable for products damaged or lost in transit, but we're here to help. Please keep all packaging and damaged items, and contact our customer care team straightaway so we can help with a carrier claim.
You can return unopened, unused items within 14 days of delivery for a refund. See our full return policy for eligibility and instructions.
